blind/visually impaired

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While I was reading up on the news from this year’s BookExpo America, I was struck by the comments Sherman Alexie made about Amazon’s Kindle.

As I’ve written at some length about the Kindle, I thought I’d continue my exploration into the eBook controversy and consider some of these criticisms.

At one of the panels, Sherman Alexie was asked about the Kindle and he stated that he thought they were elitist, priced far beyond the means of poor kids, and went further to state that he saw a woman on his plane while flying to New York who was reading a Kindle, and he wanted to hit her.

I really hate this kind of stuff. It reminds me of a time in the 1980’s when I went to see Hunter S. Thompson speak at the Chautauqua Auditorium in Boulder, Colorado. I had, in my teens, been quite a fan of Thompson and his insanity, so I was very excited to go and see him speak. I tell you that I lost all respect and interest in the man there and then. He showed up over an hour late, ranted and raved incoherently for a few minutes, then took some questions which resulted in him throwing a glass and taking some verbal shots at a “lesbian” in the audience and leaving. It was, in a word, disappointing.

For some reason, I get a similar feeling when I read Sherman Alexie say stupid things about people reading Kindles. Not only does it miss the point entirely, it causes us to question him more than the point he was making, namely, technology.

As a technologist, I firmly believe that technology has to be tested. Part of the test is of course done by the people who develop the technology, but the real test comes later, after a market for the technology has been established. Alexie makes a very good point about the difficulty poor kids face in a world of expensive electronic reading devices. I’ve been researching the role of Libraries in the so-called “conversion to digital“ books, and it is very clear that if devices replace printed books, the role of libraries will change dramatically, and possibly in many less-then-favorable ways. I for one have no interest in seeing libraries unable to provide a full range of titles because they are in some way limited by restrictive Intellectual Property laws from distributing digital copies. I also believe strongly that writers must have the ability to benefit financially from their work. These positions are not at all balanced in the current structure of copyright law primarily because digital books, like MP3 files are uncontrollable in the same way that printed books and CD’s are controllable. Similarly, I see no value in any process which seeks to divide rich from poor, especially when it comes to access to books. One of the greatest achievements in modern society is the concept of the public library. I visit my own local library on a near daily basis, and I believe they are one of the most valuable and vital institutions mankind has devised. It is also arguable though, that the library of the future will take a more important role in distributing materials evenly and expanding the access of the general public, rich and poor, to books as well as to computers and technologies.

Do eBooks challenge the Library? Perhaps.

Mr. Alexie: Do Kindles make poor kids less likely to get at good books? Do they really add such a weight to the current social imbalance? Do you seriously think that expressing anger towards people who own them is a productive way to counter the technology?

One of the primary reasons why I took an interest in the Kindle stemmed from my work with blind/visually impaired students. I strongly believe that eBooks are key to making content more accessible. The answer is in the formats and the availability of texts in the mainstream (meaning that a blind person need not have a separate means for getting a book than a sighted person). Now, whether reading for school or pleasure, a blind student needs to add 5-6 weeks of advance time to get books. Many of these books have to be manually scanned, and then are delivered to the reader in some far from suitable proprietary digital format. Consider if a student could simply buy the book in a digital format and have a device which performed text-to-speech or was readable on a refreshable braille display? For these people, the ability to rely on the same mainstream formats as the rest of the world is huge.

I wish I could present Mr. Alexie with a similarly compelling argument in regards to socioeconomic inequalities. I cannot. A middle class person (when there was such a creature) who digests 25-50 titles a year would find that owning a Kindle was in fact economically beneficial. Consider that most hardcover, front-list titles retail for $24.99 or more and retail on the Kindle for $9.99, this presents a $15 dollar savings to the consumer. Save that on 25 titles and you’ve just reduced the cost of your investment by $375. As the 6-inch Kindle sells for $359, it’s a pretty economically sound purchase. (A new company from the UK called Interead has just gotten into the market with a device called Cool-er which is around $250 and more are sure to follow.)

Funny how two writers whose work I have been amazed by, Sherman Alexie and Mark Helprin would sacrifice themselves so on the altar of negative press. These are two of America’s finest living writers, and their opinions should matter. Alexie posted a response on his website which reads: ”Even as I’m being insulted by hundreds of strangers, I am grateful that the Internet literary world is a bit abuzz with discussions about the negative and positive aspects of eBooks.“ Again, I state that I support Alexie and will continue to do so regardless of the bad press surrounding this incident. He is a writer who brings insight and important questions to our world from a valuable perspective and a valuable place. I’m not quite so willing to say nice things about Mark Helprin because I happen to think his ideas go too far, but I will state that he is a remarkable writer, and his insights too matter very much.

My conclusion: eBook readers are in my opinion not the ultimate answer. Many of my reasons for saying this mirror Mr. Alexie’s criticisms. They cost too much. One interest is in control: Amazon. And I’d add: The device is limited by its exclusive link to Amazon content. It is far too much an interface to Amazon’s service. The real shift is going to come when Intellectual Property Laws (US and International) have matured to deal with digital content, and the devices are built commercially agnostic. No one business interest can represent the reading public, and any device which limits us that much is doomed to fail. And printed books, while they may become more expensive, will never disappear. They are too cherished, too much a part of us to be cast aside completely.

In the meantime, I continue to research and get opinions about the impact of digital content on libraries, and hope to post something worthy in the coming weeks. Comments are most welcome here.

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I am delighted by the responses I’ve received and the hits my last post precipitated. For a humble personal blog, I had a staggering number of referrals from Google and other searches. Most of these searches were looking for terms like “blind calendars”, “accessible technology”, “blind technology” or specific items named in the post: comparisons of Dragon and Jott, details on Sandy, and so forth. I’ve had messages from visually impaired visitors in Algeria, South Africa and Australia asking for more information or my recommendations for sources of information on blind-accessible computing. I am flattered and inspired.

I am going to ask my friend Jeremy (mentioned in the last post) to assist me in compiling a list of resources for people, including podcasts, which are a wonderful source of information for the visually impaired. Generally speaking, the web is not web-friendly for those using screen readers. I include this very blog in my criticism. The time it takes to navigate the home page of my blog with a screen reader is upwards of 15 minutes and that is preemptively skipping content. (I tested it this morning on a WinXP machine running Jaws. I am very much considering generating a very simple text-only page to mirror the content on the blog in a pure-accessible format. I’ll work on that this summer.)

Podcasts are a natural and reliable alternative to non-accessible websites. Content can be automatically downloaded and listened to using the same RSS feed idea that many use to track blogs, but there is no browser hassle. Jeremy has made it clear to me that this is not just broadcasting on TCP/IP, but a truly accessible means for the visually-impaired to participate freely. Depending on how much interest people express, I am considering generating a simply audio cast of my my blog entries about accessible technology so people can get content in that format as well.

So, in the coming days, I’ll follow-up with some assistance from Jeremy and post some information and resources.

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For a couple of years now, I have been teaching technology to the blind. (In fact, I have been teaching technology for about ten years, at College-prep/secondary and college level). I have found working with the blind to be one of the most amazing and rewarding endeavors, not only for the opportunity it affords me to work with an often overlooked group of exceptionally bright and talented people, but because they can teach me so much about how all people utilize technology. As a technology educator, I am always amazed at how narrow many people’s vision of educational technology can be. Case in point, the prevalence of PowerPoint as a cornerstone of secondary technology integration.

So, to the story… my student Jeremy, who is blind and a great computer user came to me the other day with a seemingly easy request: help him find a good calendar program. Jeremy is a whiz with e-mail, podcasts, and his screen reader JAWS. We tried Sunbird but found it suffered the same limitations with JAWS that Firefox does. We tried calendars specifically for the blind, but those too didn’t offer the flexibility that Jeremy wanted. So, we turned to a less conventional solution. Jeremy is not yet using this, but I am, and I am extremely excited about the potential.

First, I’m using Sandy, which is a very neat web-based calendar and reminder service. I’ve been using Sandy for a few weeks and I absolutely love her. She sends me a simple e-mail digest of my calendar and to-do list each morning which helps me start the day. I can set it up to have Sandy send me SMS text message reminders, e-mail reminders or no reminders at all. It is possible to SMS appointments from my phone to Sandy, post them from the web, or send them from an e-mail. I can create groupings, just like in any calendar and add items to the group simply by appending “@group” to the end of my messages to Sandy.

Now, many of the features I just mentioned are not of much interest to a blind person, as SMS text messaging is not particularly blind-accessible, and getting a million e-mail reminders can be more trouble than it’s worth. Generally, it is a nice feature to have on occasion, but if used all the time, it is a total nuisance. However, the ability to manage a complex calendar from a simple voice interface (i.e. a cell phone) and receive daily a clean text e-mail digest of your daily obligations, is truly something most blind people would find amazing.

So, now we add Jott to the formula. Jott is a very good voice to text service available on the web. Like Sandy it is completely free, but requires registration. Using Jott, I can call an 800-number from my cell phone. A pleasant automated voice asks me “Who do you want to Jott?” Depending on who I have added in my list of contacts, I can simply say: “Myself” or “Twitter” or a person’s name, and the voice will then ask me to record my message. I’ve just completed a Jott to Twitter (which can be found in my Twitter thread to the right) which went like this:

ME: Dial Jott on my cell phone. (I can’t remember the actual number, I programmed it into my phone).

JOTT: Who do you want to Jott?

ME: Twitter

JOTT: Twitter, is this correct?

ME: Yes

JOTT: (Beep — indicating it is time for me to start talking)

ME: Test Jott for a blind student.

JOTT: Got it!

Jott will now ask me to either hang up or Jott someone else.

Jott is a great way to generate text from a cell phone. In fact, much of this posting was done from my cell phone while I was walking from my office to my car this afternoon. When I got home, I merely re-fashioned the text I found in my e-mail inbox and pasted it into my blog.

So, here’s where Sandy and Jott come together. Set up and account on each. Make sure you fill out the requisite information in both so Jott knows your cell phone number, your e-mail address and the personalized e-mail address to which you send Sandy stuff (Sandy will provide you this e-mail address once you have completed your registration). Once you have both accounts set up, spend a few minutes learning Sandy. Sandy uses a specific shorthand system which is not at all difficult to use or understand, but it might require a blind person to sit down with someone and practice a few things to get the hand of it.

So. Once both accounts are activated, simply rely on the cell phone. Call Jott, when asked who you wish to Jott, say, “Sandy” then when you hear the beep say your business (Reminder meeting with Leland Thursday afternoon at 1pm) and lo-and-behold, Thursday morning, an e-mail will arrive in your inbox with a digest of your daily calendar telling you that you have a meeting at 1pm with your computer teacher Leland.

In all honesty, this is a rare kind of combination, which offers blind users (as well as technology teachers and pretty much any other busy person on the planet) the opportunity to use a simple tool (i.e. their cell phone) to manage a great deal of their text communications, calendar management and scheduling, as well as general productivity. Blind or not, the opportunity to speak a few notes into your phone to help you get a start on that paper, presentation or important blog posting all from the comfort of your bus-seat on the way home is truly remarkable. Also, Jott is very accurate. Not as accurate as a fully trained set up with Dragon Naturally Speaking, but for a phone-based system it is exceptional. When in doubt, spell it out. Jott, understandably has trouble with names and URL’s and other things like that, so say them, then spell them out. Speak as clearly as possible, and enjoy!

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